The ultimate experience, how SF is creating a "smart brain" for the warehouse

With the strong rise of e-commerce and the reshaping of online shopping to people's shopping methods, the logistics industry is becoming the next major battleground of the Internet. According to statistics, the total national social logistics in 2013 reached 197.8 trillion yuan, from 2014 to 2020, the whole country. The annual growth rate of logistics added value will reach 8%, while the added value of logistics industry will account for 7.5% of GDP.


Compared with other Internet sectors, the logistics industry may not be just as simple as simple capital and marketing competition. In order to truly achieve "fast" logistics, in addition to the national distribution of warehouses, expansion of express delivery teams, warehouse management and staffing, as a basic configuration, began to play an increasingly important role.


This is why SF found Beijing Hongcan and established the first “problem call management system” in China. The violent execution in the sorting process resulted in the damage of the goods, the "dangerous goods" still being printed correctly, the loss of goods, etc., and the "problem call management system" that SF first launched in the sorting system was called the warehouse" "Smart Brain", the senior management staff at the Shenzhen headquarters, can know the status of goods and personnel in more than 300 sorting centers in the country in real time, and make corresponding adjustments, so that the entire warehouse can be controlled in real time on its own computer screen, and the warehouse can be sorted. People, goods and equipment are in normal operation.


The original intention of the "smart brain-problem call management system" in the SF warehouse is to monitor the information of more than 300 sorting centers in real time and adjust personnel and materials in time to ensure the normal operation of the sorting center.


“In addition, the 'problem call management system' is very important for SF, which is located in the country. This system is connected with SF's ERP system. SF's management can remotely monitor the status of the sorting center in real time and assess the employees. The safety of the goods, the equipment is updated regularly.” Yin Taotao, the representative of Advantech’s customer, said.


In SF's sorting warehouse, each cargo inspection loading and unloading port is equipped with an audible and visual alarm and a digital signage (LED display). In the front of the loading and unloading operator, the “problem call management system” has three alarm buttons. Each button corresponds to the corresponding problem: 1) problems with the goods, such as the discovery of inflammable and explosive goods; 2) equipment problems, back-end management personnel in accordance with the instructions for timely maintenance; 3) problems and conditions of the field staff.


The person in charge of the background must respond to the feedback of the button within 5 minutes, quickly handle the on-site problem and ensure the normal operation of the sorting system. The "problem call management system" as the "smart brain" of the warehouse, the difficulty behind it is how to achieve seamless data connection. Advantech and Hongcan, as software and hardware providers, proposed a total solution. At the hardware level: Advantech's ADAM data acquisition module completes data collection and passes the data to the host computer through the switch, realizing a complete solution for data acquisition, communication, processing and storage.


On the hardware, Hongcan conducts problem classification and statistics at the software layer, and reports the corresponding management reports on the problem, so that the security inspection problem is further subdivided into product quality problems, employee operation problems and other problems. Senior management personnel in Shenzhen made targeted improvements and suggestions.


At the same time, the paper analyzes the problem goods, traces the source merchants, and classifies the creditworthiness of the partners. This intelligent data classification system is supported by data to avoid the negligence of human operations. Throughout the process, Advantech and Hongcan's overall solution not only greatly improved the efficiency of cargo inspection and problem handling, but also allowed the problem data to be stored and analyzed in a centralized manner, serving SF's macro needs for personnel and cargo management. Through this system, SF's sorting center can greatly improve the efficiency of cargo sorting and inspection, which will bring SF to the biggest slowdown zone that has been plaguing the logistics industry.


The pilots in Wuxi and Hangzhou are only the beginning. In the country, SF has begun to expand its application to important sorting centers such as Beijing, Shenzhen and Shanghai. In the future, SF plans to spread it to more than 300 sorting centers across the country. As a result, the entire SF Express will accelerate again. One of the great advantages of the problem call management system in the promotion is that it does not need to over-renovate the original logistics security inspection equipment, and can directly implement system installation and inspection and upgrade. In fact, the cooperation between SF and Advantech and Hongcan is not limited to the problem call management system. Within the sorting center, SF Express is also carrying out projects including video analysis system and loading and unloading management system to further apply intelligence to logistics. Deep field.


Behind these systems, Advantech's IPCs became the brain of their data analysis, enabling effective data storage and analysis for SF Express. In the future, these data will show great energy and play a huge role in SF's logistics management, energy efficiency management and performance appraisal!


It is reported that SF is still the only enterprise in the logistics industry to call the management system. In this speed competition against time, SF has become the one that embraces intelligence and the foresight of the Internet of Things. It may be difficult for people to imagine that the final winner of the logistics war is actually the Internet of Things.

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