The continuous high temperature makes air conditioners one of the high-frequency appliances used by people, and the after-sales demand for air-conditioning maintenance has also increased accordingly. However, the problems that arise during the maintenance process have made the consumers unable to guard against it. Disease-free fake repair, minor illness overhaul, high-priced maintenance... all kinds of industry chaos frequently.
For the fictional failure of air conditioners and other electrical appliances, minor illnesses and other chaos, Suning Appliances recently proposed a set of air conditioning industry maintenance standards, according to air conditioning, the number of cabinets, different maintenance levels. All types of household air conditioners, maintenance 40 yuan, testing 30 yuan, simple repair 50 yuan; the highest amount of 1.5P home hanging machine, minor repair price 60-80 yuan, 150 yuan in repairing fluoride, 200 yuan in new refrigerant, overhaul 240 yuan cap. This set of maintenance standards has been recognized by the China Household Electrical Appliances Service Maintenance Association and the Home Appliances Industry Association. With the industry standard guidance price, consumers no longer have to be afraid of being pitted.
Not only that, but Suning also adopted a full process control to form a complete set of transparent and reasonable maintenance price specifications. The price standard has a clear price announcement on the official website and the WeChat public account so that consumers can verify the terms of the fee. If you are not satisfied with the service, you will also provide consumers with multi-channel evaluation complaints to ensure that they are accepted on the same day and followed up by a dedicated person.
Yan Heng, executive vice president of Jiangsu Household Electrical Appliances Association, said that Suning has made positive contributions and contributions to the home appliance industry, hoping to provide consumers with better services and better protection of consumer rights.
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